Review Platform
Review Platform, Review as Service, Technology Research Services - these are all the different names of IT review solutions platforms that collect software, services, and hardware on the pages of their catalogs, just like the reviews on them, prices, and even discounts and ROI. At what reviews acquire special value both for manufacturers of these products, and for buyers. Manufacturers use testimonials for sales, and buyers use analytics and product comparisons before purchasing. Such platforms are an independent and proven source for CIO when choosing a company for new software, services, etc.
Survey platforms are research independent companies, a kind of "IT Yelp", which already numbers dozens. For manufacturers, such platforms are often the battery of brand ambassadors, success stories, user needs, and even Sales Enablement and Leads Generation. Some products use Artificial Intellect technology to collect and analyze feedback and integrate with CRM to place feedback and query management (Leads Management) into commercial proposals.
For users/buyers of software and other IT solutions, the Review Platform provides analytics of product market position by function and niche (Technology Research Services). Some platform analysts rank products in a category, identify leaders and award them with rewards that manufacturers use to market their products.
Review Platform sift through fake or “custom-made” reviews and identify users by various methods: request an account for an account, make a phone call, send screenshots of the screens of products used, etc. Often the platform, living reviews, even willing to pay for them for about 10 USD.
Monetization of these projects is usually built on payment by manufacturers of additional options for the representation of products on the platform, conducting surveys, receiving requests from potential users (leads), and checking the quality of a lead phone call. Sometimes the Pay Per Click (PPC) click pay model is used. Converting PCC from such systems is much better than the average in the industry.
The most popular products in category Review Platform All category products
Compare of products in the category Review Platform
Categories |
Review contents |
Reviewer data |
Reference on deployment |
Comment to review |
Product functionality features |
Product usage filling |
Product FAQ |
Product Screenshots |
Product videos |
Product downloads |
Product Price Information |
Product ROI |
Competing products information |
Vendor information |
Product Suppliers/Consultant Information |
Phone/Chat consultation of user |
Qualified leads to vendors |
Request for price |
Request for demo/trial |
Salesforce integration |
Marketo integration |
HubSpot integration |
Product recommendation tool |
Product positioning and market presence analysis |
Complementary product recommendations |
Awards to product |
Motivation for reviewer |
Reviewer rating |
Discounts |
PPC offer for vendor |
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Easy of use, features & functionality, customer support, value for money
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What like and dislike, what was used for and what was solved, usefulness, value for money, easy of use, customer service
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User satisfaction (using, cost, impression, support, easy or not) and functional features evaluation
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Pros and cons, ROI in words qualitative, use-case and deployment scope, alternatives considered, othere software used, likelihood to recommend
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Your rating 1-10, problems solved, what like, what dislike, meet requirements, easy of use, quality of support, price and terms
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Pros and cons, value for money, easy of use, features, customer support
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What is most valuable? How has it helped my organization? What needs improvement? What's my experience with pricing, setup cost, and licensing? Which solutions did we use previously? What other advice do I have?
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N/A
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Tasks and problems solved, ROI, supplier, status of deployment, project/POS
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What like, what dislike, benefits, recommendations
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Pros and cons, value for money, easy of use, functionality, customer support
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Pros and cons, value for money, easy of use, features, customer support
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What like, what to impove, what was solved, score of recommendation, easy of use, functionality, price, support
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Text, score
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Pros and cons, ROI in words qualitative, use-case and deployment scope, alternatives considered, othere software used, likelihood to recommend
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Link to vendor
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Link to vendor
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Yes
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Yes
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Yes
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Yes
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Reviwers data
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Yes
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Yes, AutoQuotator
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Yes
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Yes
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Qualitative
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Yes
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Qualitative
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No, only in categories
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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No, only in categories
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Yes
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Yes
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Consultants
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Yes
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Link to vendor
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Link to vendor
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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On request individual research
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Yes
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Yes
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Yes
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Yes
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On request individual research
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Yes
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On request individual research
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Research on category
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Crozdesk Market Radar, software buyers guide
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N/A
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Individual service on IT security score, assesment, portfolio analysis, investment advisory
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G2 Grid Report
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N/A
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Buyer's Guide and Reviews
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Diagram Vendor Score vs Functionality Score
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FrontRunner, reports in category
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Reports in category
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Buyer's Guide and Reviews
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N/A
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TrustMap
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Yes
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Yes
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Yes
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Yes
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Rating image
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Badge
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TrustBox
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Yes
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Yes (discount)
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Yes (rebates)
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Suppliers Review Platform
Vendors Review Platform
F.A.Q. about Review Platform
Customer review platforms have become increasingly important in recent years.
Why are customer review platforms so important?
The average person is bombarded with up to 5,000 advertising messages per day. For consumers, this makes it difficult to form an opinion about a given product or service and make the right purchase, especially when all the alternatives promise to deliver the same results. This is why many people are turning to online customer reviews to find information about the quality, level of service, cost-performance ratio, and other details about a host of products and services. If other customers think it's good, then it probably is. Consumers are using the opinions, ratings, feedback, and reviews posted online by impartial customers to make informed purchase decisions.
But customer review platforms don't just exist to help customers find out if a product or service is up to their standards. They also allow companies and service providers to leverage customer reviews to generate trust and gain insight into the quality of what they do and how satisfied their customers are. Qualitative feedback from customers sheds light on the strengths and weakness of a business and reveals opportunities to optimize, increase customer satisfaction, and bring in new business. And for service providers, customer reviews are marketing gold: they contribute to your online reputation and generate a sense of trust and authenticity among potential customers.
Customer review platform usage in the digital age
Thanks to the Internet, our society and the ways in which we communicate have undergone massive changes over the course of the last 20 years. While product recommendations used to be limited in the past to simple word of mouth marketing among friends and acquaintances, reviews and impartial promotions are published online to customer review platforms for all to find and read today.
Studies have shown than 88% of consumers today trust online reviews just as much as personal recommendations. Around 89% even seek second opinions on recommendations provided by friends and acquaintances by checking ratings and reviews on customer review websites. Online customer review platforms are now seen by most consumers as a source of trusted information when it comes to products and services.
Ciao.de was among the first platforms in Germany to offer customer recommendations, personal experience reports, and ratings on products and services. The company doesn’t exist anymore but other platforms have followed in their footsteps. Once a niche industry, it has taken on completely new dimensions, and the number of customer review websites and platforms is increasing all the time. Reviews were originally limited to products, but have branched out to include ratings of doctors, teachers, financial service providers, hair stylists, coaches, estate agents, restaurants, hotels, and more. Customer review websites now make customer feedback on just about any product or service available to online consumers. Most of these platforms specialize in products or services for specific industries or e-commerce, whereas websites provide aggregated reviews and ratings from different platforms to make it easier for consumers to compare vendors and service providers based on the experience of other customers.
Materials
5 web services that compare software and write reviews about it
https://vc.ru/services/57896-5-veb-servisov-gde-sravnivayut-po-i-pishut-o-nem-otzyvyCustomer review platforms
https://www.provenexpert.com/en-us/customer-review-websites/